Customer Reviews

Second time going here for my annual/10k/20k service. Was pleased with everything.Had to come back for warranty work. Had Zachary take care of me again. An amazing hardworking young man. Another great experience.On 11/05/2019 with the help of Zachary, who is now in sales Landrover/Jaguar I traded my 2016 Jetta for a new Jetta. Kareem was my salesperson & he was so nice, helpful & laid back. I gave him a wish list & with the help of a great team of hardworking guys: Dustin & Raymond they got me in & out in 4hrs! I NEVER bought a car that quickly or smoothly. It was the most amazing experience. Thx so much! I'm a Customer for life!Update: Added are pics of the car I traded in to Owen Murphy and the car I brought and the car I bought from them. Had my 1st service on the 2019 in October & it went great! Was a little longer than I was use to. While waiting I saw my old car in for its service lol.

EXCELLENT customer service and the best car buying experience EVER! Check these guys out, because it's worth it (and I live in Memphis). Special thanks to Joey and Terry! My daughter loved her 16th birthday surprise :)

Purchased a passat from them last year. Had problems with transmission and they installed a new one for $50. This place is great. Brandon, in the service department, was super helpful and understanding. He catered to our concerns and was a wonderful representative. All dealerships should have such great employees. VW is lucky to have him.

Angie Shelnutt was simply awesome. She was extremely helpful and knowledgeable as the same time. She have taken her time and provided her undivided attention through the entire process of purchasing a new vehicle. She have listened to my concern and provided valuable information. I would most definitely recommend Angie. She is an excellent vehicle sales individual and have made me feel great and stress free about getting a new car. I have financed 2020 Volkswagen Jetta and I just love my new car. Thank you Angie for taking the time to help me.

Shout out to Joey Franklin in parts/service! He goes above and beyond to help every time I need something. He's the best!