Owens Murphy VW Review By Brian Hudson

My wife and I went in to buy two cars. Kareem was a good salesman, helping us and answering all our questions. Since we had done research before coming in, we knew what we wanted and how much we could pay. The whole team worked with us, making sure we got the best value we could. One car was driven home and the other was supposed to be available within the week. One week turned into two, then three. During the wait, our circumstances changed and we talked to Kareem about cancelling the contract because our second car had not yet been delivered. He did his best to get the car to us, and the service department bent over backwards to help out. The car became available the next day, but we still needed to cancel the contract. These people helped us out considerably, got our trade-in back to us, and made sure we still felt like valued customers even though we had to cancel. Once the car we did buy is paid down, we will definitely be back to Owens-Murphy to buy a NEW car, and Kareem will be our sales person.