Owens Murphy VW Review By Turner Pendergrass

Pros: Service after the sale exists here. I have contacted the salesman that sold me my vehicle twice and he has responded both times without delay. This dealership has a generally knowledgeable and friendly staff, a beautiful facility, and outstanding product selection. If they don't have it in stock, they will get it for you. The service department was extremely accommodating. I was offered free shuttle service twice as well as soft-bake cookies and beverages. One of the personnel even showed me around the dealership's original VW bus. This dealership is also an APR installer. So, you can get real performance parts installed on select vehicles.Cons: The haggling was an annoyance and the dealership tried too hard to upsell the extended warranty and gap coverage that I refused from the start. Both of these cons were no worse than other dealerships I have dealt with, but could be improved.Conclusion: If you want the absolute best price and are willing to sacrifice good customer service to get it, go elsewhere. Otherwise, this is the dealership for you.